Meta is working to restore access to WhatsApp accounts that were mistakenly flagged and placed “under review,” after users reported being unexpectedly locked out of the messaging app on August 3, 2026.
For several hours, affected users across social media platforms X and Threads reported suddenly losing access to their accounts. When attempting to log in, they were met with a message reading: “Your account activity and device info is being checked to make sure it follows our Terms of Service. We’ll notify you of the result typically within 24 hours.”
Meta confirmed the issue to TechCrunch and said it had taken action to restore the affected accounts. The company did not specify which regions were impacted or what triggered the erroneous flagging.
“We are always working to stay ahead of those trying to abuse our service and ban accounts to help keep other users safe. Sometimes we get this wrong, and if we do, we try to fix it as quickly as possible to get people back to chatting. We’ve taken action to restore affected accounts,” a Meta spokesperson said.
WhatsApp has more than 3 billion monthly active users worldwide. Even a proportionally small disruption can affect thousands of people, and some users reported the lockout was directly interfering with their work.
Source: TechCrunch